Shipping policy
Shipping Policy
Processing Time
All orders are processed within 1-3 business days (excluding weekends and holidays). During peak seasons, processing times may be extended, and we will notify you of any delays.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. We offer the following shipping options:
United Kingdom
-
Standard (3-5 Business Days): FREE
-
Premium (1-2 Delivery): £3.99
International Shipping
We currently ship to Europe, the United States, Canada, Australia, and New Zealand. Estimated delivery times and costs are as follows:
| Region | Standard (10-14 Days) | Premium (3-7 Days) |
|---|---|---|
| Europe | £3.99 | £5.99 |
| USA & Canada | £5.99 | £8.99 |
| Australia & New Zealand | £8.99 | £11.99 |
Shipping times are estimated and may vary due to customs processing and local delivery delays.
Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking details. Please allow up to 48 hours for tracking updates to appear.
Customs, Duties & Taxes
International orders may be subject to customs fees, duties, or taxes upon arrival. These charges are determined by the destination country and are the buyer’s responsibility.
Lost or Delayed Shipments
If your package is delayed or lost in transit, please contact us at [your email] with your order details. We will assist in tracking your order but are not responsible for courier delays.
Returns & Exchanges
For information on returns, please refer to our Returns Policy.
If you have any questions about our shipping policy, feel free to contact us at thrvofficial.com